Cookie Policy
1) Scope
This Cookie Policy explains how Utilian Inc. (“Utilian,” “we,” “us,” or “our”) uses cookies and similar technologies (collectively, “cookies”) on utilian.com and any pages that link to this policy (the “Site”). It describes what cookies are, the types we use, why we use them, and how you can control them.
By visiting or using the Site, you acknowledge that you have read this Cookie Policy and consent to our use of cookies and related tracking, as described below.
2) What are cookies?
Cookies are small text files placed on your device by a website. Related technologies include pixels, tags, and web beacons. Cookies help websites work, keep them secure, remember preferences, and provide insights to improve products and services.
3) How we classify the cookies we use
We group the cookies we use into the following categories:
A. Strictly necessary cookies (including essential analytics used to operate the service)
These cookies are required for the Site to function and to provide the services you request. They enable core features like page navigation, security, load balancing, and essential measurements we rely on to keep the Site reliable and performant.
We include certain Google Analytics cookies here because we use them for operational, safety, and service-quality reasons—specifically to understand basic usage patterns, detect anomalies, and measure meaningful KPIs that inform product reliability and support.
- Examples of purposes
- Maintaining and improving Site availability, speed, and error monitoring
- Keeping your session state and security settings
- Basic analytics used to ensure the Site operates as intended and to monitor core KPIs
Note: These cookies are required for the Site to work as we intend and cannot be turned off in our systems. You can still block them in your browser, but parts of the Site may not function properly.
B. Performance & analytics cookies (non-essential analytics)
Where enabled, these cookies help us understand how visitors interact with the Site so we can improve content and user experience (e.g., aggregate traffic, feature usage, and navigation flows). These cookies collect information in aggregated or anonymized form and do not directly identify individual users. If you disable these, the Site will still work, but our ability to improve it is reduced.
C. Functional cookies
These allow the Site to remember choices you make (like language, region, or form inputs) and provide enhanced, more personalized features.
D. Advertising & measurement cookies
If used, these cookies help deliver more relevant ads and measure the effectiveness of advertising campaigns. We do not sell or share your personal information for cross-context behavioral advertising (see Section 7).
4) Google Analytics
We use Google Analytics to understand how visitors use our Site and to help maintain and improve its performance. Google Analytics uses cookies to collect standard internet log information such as page views, referrers, time on page, device and browser type, approximate geolocation (if you permit it to be shared), and interactions with Site features. We use this information in aggregated form to analyze Site performance, troubleshoot, and guide product decisions. Where supported, we enable privacy-enhancing controls such as IP anonymization and restricted data sharing.
You can control Google Analytics as follows:
- Use your browser’s settings to block or delete cookies
- Use privacy settings on your device and/or supported consent tools
5) Your choices and how to control cookies
- Browser controls: Most browsers let you refuse or delete cookies. Methods vary by browser; check your browser’s help menu for instructions.
- Device settings: Your device may include additional settings to limit tracking.
- Consent tools (if presented): Where applicable, our consent or cookie settings banner lets you manage non-essential cookies.
Blocking or deleting cookies—especially strictly necessary cookies—may cause parts of the Site to stop working.
6) Data retention
Cookie data is retained for as long as necessary to fulfill the purposes described above and in line with our internal retention schedules. Retention periods vary by cookie type and purpose.
7) “Do Not Sell or Share” and our use of personal information
We do not sell or share your personal information, including for cross-context behavioral advertising, as defined under applicable privacy laws. If this position changes, we will update this policy and provide any required notices or choices.
8) International transfers
Where applicable, information collected via cookies may be processed in countries other than where you reside. We take steps designed to ensure an appropriate level of protection in accordance with applicable law.
9) Updates to this Cookie Policy
If we make significant changes, we will notify users by updating the date at the top of this policy and, where appropriate, by displaying a notice on our Site.
10) Contact us
If you have questions about this Cookie Policy or our use of cookies, reach out to us at:
Email: contact@utilian.com