Privacy Policy
Effective Date: July 28, 2025
At Utilian Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect from users of our website and services, how we use that information, and the steps we take to ensure your information is kept secure. By using our website, products, or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website, products, or services. This may include:
Personal Information:
Name, email address, phone number, office/personal address (provided in the user profile), billing address (recorded in invoices), and any other information you provide when filling out forms or engaging with us.
Usage Information:
Information about your interactions with our website, such as IP addresses, browser types, device information, and usage patterns. We may also collect information about your visits to specific pages and your clicks or actions on our website.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage trends, and track your preferences. You can manage your cookie settings through your browser settings.
Payment Information:
We do not collect or store any payment information, such as credit card details. All payments are securely processed through third-party providers, who may store user information as required to complete transactions. We do not store any credit card information on our servers.
2. How We Use Your Information
Utilian Inc. uses your personal and usage information for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including sending you product updates, service notifications, marketing materials, and promotional offers.
- To personalize your experience on our website and recommend products or services that may be of interest to you.
- To process transactions and fulfill orders.
- To respond to inquiries, customer service requests, and technical support.
- To monitor and analyze usage trends to improve the functionality and performance of our website and services.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
Service Providers:
We may share your information with trusted third-party vendors and service providers who assist with our business operations, such as payment processing, hosting services, and customer support.
Legal Compliance:
We may disclose your information to comply with legal obligations, such as in response to a subpoena or other legal process, or to protect the rights, property, and safety of Utilian Inc., our users, or the public.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security
Utilian Inc. takes the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
As a user, you have the following rights regarding your personal information:
Access:
You can request access to the personal information we hold about you and request a copy of that information.
Correction:
If you believe any of your personal information is inaccurate, you can request that we correct or update it.
Deletion:
You may request that we delete your personal information, subject to legal or contractual obligations.
Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
Cookie Preferences:
You can manage or disable cookies through your browser settings.
6. Children’s Privacy
Utilian Inc. does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
7. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website or services, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.
8. Changes to This Privacy Policy
Utilian Inc. reserves the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page with the new effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights as described above, please contact us at:
Utilian Inc.
contact@utilian.com